The eCommerce market is always evolving, and this year has been no exception. Merchants are building and/or enhancing their eCommerce companies more than ever before to meet customers where they are.
The eCommerce industry has seen tremendous expansion in recent years all around the world. Indeed, global retail eCommerce sales reached (US$)3.53 trillion in 2019, and are expected to reach (US$)4.92 trillion by 2021.
While it may appear that everything in eCommerce is changing, we’ve condensed it down to the most important trends that will have an impact on businesses in the months and years ahead. But first,
What is eCommerce’s Importance for Businesses
Technology and people are continually changing, and because eCommerce connects them all, we’ll always be looking to the future. There is a wide range of businesses that can profit from having their online store where they can sell their own products/services, from startups to small and medium-sized businesses to giant corporations.
Online activities like eCommerce Website development have soared to new heights as the internet has spread throughout the globe. In recent years, online purchases have increased significantly, prompting many firms to go online. People may now buy practically anything from the comfort of their own homes thanks to online shopping. Businesses are investing in eCommerce since it has become a lucrative source of revenue.
Also Read: – Magento vs WordPress vs Shopify: which CMS is good for small business?
- eCommerce can help you save money.
- eCommerce Can Be Done With Less Risk & Lower Overheads.
- E-commerce Provides More Marketing Possibilities.
- Your online store will be open 24 hours a day, seven days a week, 365 days a year.
- It enhances the image of your company.
- There are no geographical restrictions.
- Inventory management is automated.
- Flexibility in payment.
Latest Trends for eCommerce Website Development in 2021
Voice Search
People’s lives have changed and grown easier in many ways since the introduction of smart speakers and voice assistants such as Google Assistant, Alexa, Siri, and others. These technologies and resources exist to make a difference in people’s lives by assisting them in transitioning from “typing” to “speaking.” Voice gadgets and tools are made to listen for certain voice commands that allow users to access a variety of services. Voice search has been a popular trend, and it is expected to continue in 2021. You must get yourself a Shopify eCommerce website designer. Many eCommerce platforms offer Voice User Interface solutions that allow consumers to search for products using voice queries.
Also Read: – 7 New Marketing Tips For E-commerce Shopify Apps.
Augmented Reality (AR)
For eCommerce, augmented reality (AR) has been a game-changer. This type of technology allows shoppers to see the thing they’re looking for up close, which aids in their purchasing decision. In certain areas, such as fashion and home decor, AR has a significant impact on the purchasing experience since it allows customers to get a better feel for an item without having to see it in person.
Chatbots
Chatbots are one of the most popular eCommerce development ideas. Because they automate human-to-human interactions, chatbots are very useful for eCommerce enterprises. It means that clients can use chatbots on an eCommerce website to acquire a variety of services fast and easily. Businesses can deliver effective and convenient customer service using artificial intelligence-based chatbots. Customers don’t have to wait long for responses because chatbots may respond to their questions and communicate with them to fix any difficulties that may arise.
Multiple Payment Gateways
The number of mobile users has exploded and now outnumbers desktop users, implying that mobile devices account for a significant amount of online traffic. As a result, mobile-friendly websites are becoming increasingly popular among online businesses. With the adoption of mobile-friendly websites comes the requirement for a variety of payment alternatives, particularly those that can be completed using mobile devices. Payments using digital wallets and a variety of different payment apps, in addition to credit/debit card payments and online banking, have grown quite popular in this respect. Payment gateways allow for online transactions.
Mobile Shopping is Still on the Move.
Customers may shop on their phones from anywhere, which is essential in today’s society. You’ll be missing out on major opportunities if your eCommerce site isn’t responsive on mobile or through web apps. Mobile shoppers want the added convenience of being able to pay with their phones. According to Statista, 73 percent of eCommerce sales will be made on a mobile device by the end of 2021.
Snap and Shop
Image purchasing will develop as a new eCommerce trend. Users will aim their camera towards a product they see to place an order for it from an online store. Many photo apps, such as CamFinder, are already available, and many more will be released this year. This tendency will lead to the sale of affiliate products via photoshopping as well. Pinterest, for example, has debuted its own camera. It detects and interprets photos to provide a comprehensive product description. Hire a Website Developer from California, to get the best of the development.
AI in eCommerce
For intelligent product recommendations, Artificial Intelligence (AI) has already been used in eCommerce. Furthermore, in just a few years, technology has caught up with the growth of improved algorithms. It is not only the most popular eCommerce development trend in 2020, but it will also be one of the most popular in 2021. eCommerce websites can use this technology to provide smarter product recommendations and improve the user experience. Get the best Magento development services, with ThinkStart.
Also Read: – How to Hire a Dedicated E-commerce Website Developers Team for Your Business?
Conclusion –
Online shopping is reaching new heights, with an increasing number of shoppers feeling at ease while making purchases over the internet. To keep your website current, you should always use the most recent eCommerce development techniques.
Looking for a development partner? We got you covered.
ThinkStart is a leading eCommerce website development company that provides eCommerce website development services to clients with the best technical consultation and development plans for their unique requirements.
